Frequently asked questions

I bought a General Admission ticket for the BetEasy Darwin Triple Crown on 8-9 August. Is it valid for the new dates of 15-16 August?

Yes, the tickets you have are valid for the BetEasy Darwin Triple Crown on 15-16 August.

I bought a General Admission ticket for the CoreStaff Darwin SuperSprint on 15-16 August. Is it still valid for that date?

Your ticket is still valid for that date, which will be the BetEasy Darwin Triple Crown race weekend.

Will tickets be available for the Monster Platform and SKYDECK on 22-23 August?

SKYDECK and Monster Platform tickets will be available for the 22-23 August event.

I bought a SKYDECK ticket for the 8-9 August/15-16 August. When is it valid for?

Anyone who bought a SKYDECK ticket for 8-9 August or 15-16 August can use it to attend the 15-16 August event.

I bought a Monster Platform ticket for 8-9 August/15-16 August. When is it valid for?

We are working through logistics for the Monster Platform and will be in touch soon.

Can I get a refund?

Anyone with a General Admission ticket for the 8-9 August can change their ticket to the 15-16 August event. Anyone who can no longer attend can request a refund via Ticketek. If you purchased a Monster Platform or SKY DECK ticket we will be in touch.

I bought a doubleheader ticket. Is it still valid?

Your double header pass is valid for the BetEasy Darwin Triple Crown on the 15-16 August and the CoreStaff Darwin SuperSprint on 22-23 August.

I bought a Doubleheader pass, but can’t make one weekend. What do I do?

Call Ticketek on 132 849 and let them know which weekend you want to attend. They will issue a refund for the price difference in the ticket.

I have not received my tickets. What do I do?

If you have not received your tickets for the BetEasy Darwin Triple Crown before Thursday, 13th August, please contact Ticketek on 132 849.

I bought a General Admission ticket for the BetEasy Darwin Triple Crown but would like to attend the CoreStaff Darwin SuperSprint instead. What do I do?

Please call Ticketek on 132 849 to request a refund and purchase your preferred ticket.

Will there be concerts or support categories this year?

Supercars events take many months to organise and plan and, thanks to the uncertainty caused by COVID-19, it was not possible to include concerts or support categories in this year’s program. What is included is what we all love best – the fast and furious action on the track!

Why are tickets so limited?

The BetEasy Darwin Triple Crown and the Darwin SuperSprint can only go ahead in line with a COVID-19 Safety Plan. This includes taking into account physical distancing guidelines. The number of tickets issued is in line with the space available for spectators at Hidden Valley Raceway.

Can I visit the pit paddock?

To ensure the wellbeing of Territorians, contact between the race teams and locals will be limited as much as possible. This means the pit paddock will only be accessible to race crews and officials.

What happens if a driver gets COVID-19?

Organisers have a plan in place in the event anyone at Supercars later tests positive for COVID-19. This includes contacting everyone who attended the event via details provided to our ticketing agent.

Are hospitality packages available?

Due to the uncertainty created by COVID-19, and the reduced number of spectators allowed at the event to comply with physical distancing guidelines, we cannot offer hospitality packages this year.

Will there be any entertainment for children?

Children aged 13 and under can attend this year’s event for free with a full paying adult. We are still working on what children’s entertainment might be possible on the day.

Will there be a grid walk this year?

As part of the event’s COVID-19 Safety Plan, contact between racing crews and spectators needs to be as limited as possible, so the grid walk cannot take place this year.

Will free buses run this year?

Yes, there will be a limited free bus service available to ticket holders.

Is it safe to attend?

Organisers have developed a full COVID-19 Safety Plan with help from the Department of Health, Virgin Australia Supercars, Motorsport Australia and the Sport Organising Committee. The event will follow best practice when it comes to following COVID-19 precautions. If you feel unwell on the day, stay at home. While at the event, please respect physical distancing and hygiene guidelines.

I live interstate. Can I attend?

The event is open to interstate attendees, but fans should check www.coronavirus.nt.gov.au for the latest COVID-19 border information and travel guidelines. Anyone from a location classed as a declared coronavirus hot spot should not be travelling. Hot spots will be identified by State or Territory Governments, or by the Australian Health Protection Principal Committee, and listed on www.coronavirus.nt.gov.au.

If someone from a designated hot spot does travel, they will be required to undertake mandatory self-quarantine in the NT for 14 days on arrival. In addition, arrivals will also be required to declare if they have been in, or travelled through, a declared hot spot within the last 28 days.